Self-identifying language

'Disabled housing' 

Can I add more users to my organisation's account?

Can I rent out my SDA property while I look for long-term tenants? - FAQ

How do I connect with a SIL Provider?

'Placement'

 'Forever home'

'Tenant' vs 'Resident', 'Customer' or 'Client'

How do I learn more about my obligations as an SDA provider? - FAQ

Who is responsible for payment of maintenance? - FAQ

How long should a service agreement (in housing) be for? - FAQ

How do I implement a Service Agreement in SDA? - FAQ

What is MTA and STA? - FAQ

Can I be both the SIL and SDA provider? - FAQ

Supported Independent Living (SIL) - FAQ

Supported Independent Living (SIL)

How much does it cost to list my properties? - FAQ

How do I advertise my property? - FAQ

Which properties can I advertise? - FAQ

Why should Housing Providers use the Housing Hub? - FAQ

Are there rules about density restrictions? - FAQ

Do investors need to be registered as SDA providers? - FAQ

How do I enrol an SDA property? - FAQ

How do I work out where the greatest need for SDA is? - FAQ

How does the Housing Hub work? - FAQ

What is Housing Hub's specialist consultancy service? - FAQ

What sort of return can I expect on investment and how is it realised? - FAQ

How do SDA payments and reasonable rent contribution (RRC) work?- FAQ

Can SDA pay for home modifications? - FAQ

Is there a binding way to pre-commit a tenant prior to committing to the development of housing? - FAQ

How long should an agreement be for? - FAQ

How do I find an SDA Assessor? - FAQ

Where can I find expert advice about SDA? - FAQ

Does the Housing Hub have any display SDA properties I can visit? - FAQ

Can I partner with the Housing Hub in a housing development? - FAQ

Is there a requirement to set aside areas for a support worker within the complex built for SDA? - FAQ

What is best practice for SDA design? - FAQ

Is there a list of registered SDA providers? - FAQ

How do I become an SDA provider? - FAQ

What is SDA? - FAQ

When will I be charged?

What information will I receive about housing seekers when they enquire about a property?

How can I change my plan?

What data reports do I have access to under my Plan?

How can I be listed on the Housing Hub's 'Our Providers' page?

How many listings can I publish on the Essential Plan?

How can i change my Housing Hub Provider Plan level? 

Is there a free trial period? How does it work?

I was previously on the Free Plan, if I don't sign up to a paid Plan will it impact my exisiting listings?

Are there any resources to help me plan my next SDA development?

What is the new Messaging Board and how can I access it?

What is the AI-powered Listing Description Generator, and how can I access it?

What is the new Messaging Board and how can I access it? 

What is the AI-powered Listing Description Generator and how can I access it?

How can I change my Plan level?

Why aren't I seeing my listing enquiries come through?

What other features do I have access to?

How many listings can I publish on the Free plan?

How can I access analytics on my listings performance?

How can I get support?

How many listings can I publish on the Basic plan?

How can I make use of the 'Open for Inspection' feature?

Who is my customer success advisor?

How can I find out about provider events?

What information will I receive about Housing Seekers when they enquire about a property?

How can I view all enquiries received from Housing Seekers?

What is the Provider Directory and how do I list on it?

How many listings can I publish on the Housing Hub Premium Plan?

I’ve heard that the NDIS might fund a person to live with others, when they actually want to live alone.   On what basis can a person’s request to live alone be denied? 

Feedback Section

Video Explainer

Escalation Chart

knowledge builder graphic

Knowledge Builder

tenant advisory

 Tenant Advisory Committee Checklist

Service Agreement

 Service Agreement Guide

Service Agreement conversation

 Service Agreement Conversations

 Knowledge Builder

R and R

 Roles & Responsibilities Sheet

Myth #1

Building the Culture: Video

Housing support for NDIS participants in hospital image

Test

An introduction to SDA

Ben’s journey to independence

Sam shares ‘things that helped me move’

What is Supported Decision Making

NDIA Management InfoSheet Cover

NDIA Management Info Sheet

provider info

Allied Health Housing Assessment Guide 

Myth #6

Myth #5

Myth #4

Myth #3

Myth #2

Good Assistance

Communication Passport

Understanding the person’s communication

Supporting Decisions

Getting to know the person

Supported Decision Making Project - Workshops 

Mythbusters: The Overview

Housing Seeker Profile - Browse Resources Image

Provider Marketing Guide - Image

Living More Independently - Browse Resources Image

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step. 

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.

Browse Resources

Housing Seeker Profile

Housing Roadmap

Living More Independently

blue background with house icon and question mark in white circles

Specialist Disability Accommodation SDA Explainer Video 1 - Tile

Specialist Disability Accommodation (SDA) offers tailored homes with features for extensive support, enabling greater independence.

 SDA Explainer Video Series: What is SDA?

Video 1:  What is SDA?

green background with house icon and question mark in white circles

Specialist Disability Accommodation SDA Explainer Video 2 - Tile

Discover SDA eligibility criteria under NDIS. Extreme functional impairment, high support needs explained. Include independence in your NDIS Plan.

Specialist Disability Accommodation (SDA): Can I Live in SDA?

Video 2:  Can I live in SDA? 

Specialist Disability Accommodation SDA Explainer Video 3 - Tile

Information explaining what the different types of SDA including; basic, improved liveability, fully accessible, high physical support and robust. 

Housing Hub | Are there different types of SDA?

Video 3:  Are there different types of SDA?

Specialist Disability Accommodation SDA Explainer Video 4 - Tile

Video explaining who pays for Specialist Disability Services (SDA), NDIS pays for people to live in Specialist Disability Accommodation.

Housing Hub | Who pays for SDA - video

Video 4:  Who pays for SDA?

Specialist Disability Accommodation SDA Explainer Video 5 - Tile

To get Specialist Disability Accommodation (SDA) payments in your NDIS Plan, the NDIS has to decide that you are eligible for SDA. The NDIS has said that the following people are eligible for SDA

Housing Hub | Video 5: How to get SDA funding?

Video 5: How to get SDA funding?

Specialist Disability Accommodation SDA Explainer Video 6 - Tile

Video explaining how support works within Specialist Disability Accommodation (SDA) and having choice and control in your NDIS plan.

Housing Hub | How support works within SDA - explainer video

Video 6: How support works within SDA

house icon in yellow in a white circle with a blue question mark in the top right corner, yellow background also

Specialist Disability Accommodation SDA Explainer Video 7 - Tile

If you have a disability, finding somewhere to live that suits you can be hard. The first step to finding the right place is to have a good think about what you want and need.