We are Australia’s leading accessible housing platform, specialising in helping people with disability find suitable housing and access a variety of support options.

Why are we here?

Our vision is for a society where people with disability exercise choice in where they live and how they receive supports to lead dignified lives as valued members of our community.

We exist to turn that vision into a reality by ensuring people with disability can choose where and how they live through access to quality information, support and connections.

Our mission is to positively influence the market for housing, support and related services so that people with disability in Australia can live how they choose.

We are committed to achieving this by:

Scaling our reach and impact by increasing the number of people who use our services, so more people with disability can live well in the community.
Building new solutions that respond to market needs and improve the experience for people with disability through user-informed design and delivery.
Supporting the sector to grow by building capacity across Housing Seekers, their supporters, providers and the broader market.
Being a sustainable social enterprise by strengthening our commercial capability to ensure long-term impact.

Our values

Our values guide everything we do, from how we work and make decisions, to how we deliver impact for people with disability. Our values include:

We put people with disability first by centering their needs, voices and lived experience in everything we design and deliver.
We exist for positive social impact and are guided by evidence, feedback and outcomes to ensure our work delivers real value.
We lead, collaborate and build by sharing knowledge, promoting best practice and contributing to a stronger, more informed sector.
We have courage and approach challenges with curiosity and care, striving for bold goals and doing what is right, not just what is easy.

Most importantly, we’re here to help

We provide ways for people with disability and their supporters to effectively engage with the accessible housing and support market to get great outcomes. We help Housing and Service Providers connect with Housing Seekers and deliver high quality services. Our products are designed and refined with and for our users to meet their need to navigate the accessible housing and support market with ease.

How We Support Housing Seekers & Supporters

The Housing Hub lists properties from a range of Housing Providers on our website, with many new listings added every week. Listed properties include existing Specialist Disability Accommodation (SDA), new SDA builds, non-SDA supported accommodation, private rentals and properties for sale.

If you are looking for a home that is right for you, a family member or someone you are supporting, you can search through our listings, or you can create a Housing Seeker Profile and we'll automatically notify you of properties that match your search criteria and living preferences.

We host a library of useful information as well as free events co-facilitated by our lived experience team to help people with disability understand their options and how to take the next step towards achieving their housing or home and living goals.

Our Home and Living Support Coordination Service team is also available to assist people with disability in achieving quality housing outcomes. This team has extensive expertise in supporting people throughout Australia, no matter where they live.

We also provide a NDIS Housing Advice Line, a free phone line that was established to help people with disability and their supporters understand NDIS home and living options, access information about home and living supports, and receive information on the process to apply for NDIS home and living funding. The number for this service is 1300 61 64 63 and is available from Monday - Friday, 10AM - 4PM AEST. Enquiries can also be emailed to housingoptions@housinghub.org.au.

How We Work With Housing Providers

Housing Providers (including developers of SDA) can experience the benefits of working with the Housing Hub by signing up to a paid Housing Hub Provider Plan to List Properties. By listing your properties on the Housing Hub you’ll be able to connect with potential tenants and fill vacancies faster.

Our team is dedicated to your success, offering a variety of advertising options to generate more inquiries for your listed properties. Additionally, the Housing Hub provides Market Data Reports to inform your investment decisions, enabling you to capitalise on opportunities within Australia’s accessible housing market.

Our expert Housing Consultants are here to help you become a provider of choice for Housing Seekers. We offer guidance and support in areas such as vacancy and inquiry management, dwelling enrolments, onsite provider selection and management, transition management, and ensuring high-quality SDA provision for tenants.

Acknowledgements

The Housing Hub acknowledges Aboriginal and Torres Strait Islander people as the traditional owners of this country and pays respect to their cultures and elders past, present and future. The Housing Hub wishes to thank the Commonwealth and State Governments who supported us at the very start of our journey. Very importantly, we would also like to thank the community we serve, including Housing Seekers, their support teams and Housing Providers, for their loyalty and support.

Meet the Team