Can I rent out my SDA property while I look for long-term tenants? - FAQ

How do I connect with a SIL Provider?

'Placement'

 'Forever home'

'Tenant' vs 'Resident', 'Customer' or 'Client'

How do I learn more about my obligations as an SDA provider? - FAQ

Who is responsible for payment of maintenance? - FAQ

How long should a service agreement (in housing) be for? - FAQ

How do I implement a Service Agreement in SDA? - FAQ

What is MTA and STA? - FAQ

Can I be both the SIL and SDA provider? - FAQ

Supported Independent Living (SIL) - FAQ

Supported Independent Living (SIL)

How much does it cost to list my properties? - FAQ

How do I advertise my property? - FAQ

Which properties can I advertise? - FAQ

Why should Housing Providers use the Housing Hub? - FAQ

Are there rules about density restrictions? - FAQ

Do investors need to be registered as SDA providers? - FAQ

How do I enrol an SDA property? - FAQ

How do I work out where the greatest need for SDA is? - FAQ

How does the Housing Hub work? - FAQ

What is Housing Hub's specialist consultancy service? - FAQ

What sort of return can I expect on investment and how is it realised? - FAQ

How do SDA payments and reasonable rent contribution (RRC) work?- FAQ

Can SDA pay for home modifications? - FAQ

Is there a binding way to pre-commit a tenant prior to committing to the development of housing? - FAQ

How long should an agreement be for? - FAQ

How do I find an SDA Assessor? - FAQ

Where can I find expert advice about SDA? - FAQ

Does the Housing Hub have any display SDA properties I can visit? - FAQ

Can I partner with the Housing Hub in a housing development? - FAQ

Is there a requirement to set aside areas for a support worker within the complex built for SDA? - FAQ

What is best practice for SDA design? - FAQ

Is there a list of registered SDA providers? - FAQ

How do I become an SDA provider? - FAQ

What is SDA? - FAQ

When will I be charged?

What information will I receive about housing seekers when they enquire about a property?

How can I change my plan?

What data reports do I have access to under my Plan?

How can I be listed on the Housing Hub's 'Our Providers' page?

How many listings can I publish on the Essential Plan?

How can i change my Housing Hub Provider Plan level? 

Is there a free trial period? How does it work?

I was previously on the Free Plan, if I don't sign up to a paid Plan will it impact my exisiting listings?

Are there any resources to help me plan my next SDA development?

What is the new Messaging Board and how can I access it?

What is the AI-powered Listing Description Generator, and how can I access it?

What is the new Messaging Board and how can I access it? 

What is the AI-powered Listing Description Generator and how can I access it?

How can I change my Plan level?

Why aren't I seeing my listing enquiries come through?

What other features do I have access to?

How many listings can I publish on the Free plan?

How can I access analytics on my listings performance?

How can I get support?

How many listings can I publish on the Basic plan?

How can I make use of the 'Open for Inspection' feature?

Who is my customer success advisor?

How can I find out about provider events?

What information will I receive about Housing Seekers when they enquire about a property?

How can I view all enquiries received from Housing Seekers?

What is the Provider Directory and how do I list on it?

How many listings can I publish on the Housing Hub Premium Plan?

I’ve heard that the NDIS might fund a person to live with others, when they actually want to live alone.   On what basis can a person’s request to live alone be denied? 

Do you have a report template that has headings that an OT is required to address in their report in support of an application for SDA determination?

Is there a housing plan template available for support coordinators?

Feedback Section

Video Explainer

Escalation Chart

knowledge builder graphic

Knowledge Builder

tenant advisory

 Tenant Advisory Committee Checklist

Service Agreement

 Service Agreement Guide

Service Agreement conversation

 Service Agreement Conversations

 Knowledge Builder

R and R

 Roles & Responsibilities Sheet

Myth #1

Building the Culture: Video

Housing support for NDIS participants in hospital image

Test

An introduction to SDA

Ben’s journey to independence

Sam shares ‘things that helped me move’

What is Supported Decision Making

NDIA Management InfoSheet Cover

NDIA Management Info Sheet

provider info

Allied Health Housing Assessment Guide 

Myth #6

Myth #5

Myth #4

Myth #3

Myth #2

Good Assistance

Communication Passport

Understanding the person’s communication

Supporting Decisions

Getting to know the person

Supported Decision Making Project - Workshops 

Mythbusters: The Overview

Housing Seeker Profile - Browse Resources Image

Provider Marketing Guide - Image

Living More Independently - Browse Resources Image

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step. 

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.

Browse Resources

Housing Seeker Profile

Housing Roadmap

Living More Independently

an accessible apartment, living room, balcony and bedroom pictured.

image cover copy

Housing Hub's report on SDA supply in Australia 2021, containing the results of a national survey of providers to help inform stakeholders in the market.

The Specialist Disability Accommodation (SDA) – Supply in Australia report is a national survey of SDA providers that aims to inform stakeholders in the accesisble housing market.

Specialist Disability Accommodation (SDA) Supply in Australia

SDA Supply in Australia Report 2019 to 2024

The lovely modern kitchen is finished with white marbled benchtops and an island counter that will be great to gather around with friends and for hosting and serving food. 

Minchinbury house by Partner in Your Care

Accessible Housing Data Snapshot - July 2024

The Accessible Housing Data Snapshot aims to provide valuable insights for Housing Providers operating in Australia's accessible housing market. The report highlights the needs and preferences of people with disability for accessible housing.

Accessible Housing Data Snapshot July 2024

Accessible Housing and Support Data Snapshot

The Housing Hub collects a range of data through the platform we have created to help accessible housing and support seekers to find the right property and support, and to connect providers of housing and support to active seekers. We publish a summary of this data and share it with our customers, users and community on a quarterly basis to contribute to there being the housing and support that people with disability across Australia need. There is currently a mismatch between demand and supply in areas across Australia, building types and support models. Our aim of publishing this data is to bring forward the voice and needs of people with disability. 

Liz in home photo

Snapshot of demand data from Housing Hub searches and profiles, released every 6 months.

This report presents demand data for housing seekers in a summarised way to inform the market.  

Housing Seeker Demand Data

Housing Hub Data Snapshot: Housing Seeker Preferences 2021, 2022 & 2023

A kitchen of a new SDA Property with a table and four chairs in the foreground and the sink, stove, oven and cupboards in the background

Housing Hub Services for Housing Providers

Housing Hub Data Snapshot – Housing Hub Listings

The supply data contained within this listings snapshot report aims to give both seekers and providers valuable insights into the accessible housing market.

Housing Hub Supply Data 

Housing Hub Data Snapshot: Property Listings 2021, 2022 & 2023

Three housemates in a kitchen preparing dinner

05062017Michelle Newland38

Reimagining Shared Housing and Living Report

The Reimagining Shared Housing and Living Report provides findings and recommendations following a series of workshops about people with disability who choose to live in shared arrangements.

Reimagining Shared Housing and Living Report 2023

The kitchen of a new SDA property shows the sink, dishwasher, and cupboards. To the side of the kitchen are a table and two chairs.

SDA Provider Experience Survey Cover Image July 2022

SDA Provider Experience Survey 2022 Report

This report contains an analysis of the results of a survey of SDA providers from across Australia. It also includes a series of recommendations for the NDIA, to ensure its stewardship of the SDA market maximises positive outcomes for both participants and providers.

SDA Provider Experience Survey Report

SDA Provider Experience Survey Report 2021, 2022, 2023

800x600 Website image data reports

Report about CHPs and Disability Housing: An Exploration of SDA

Results of a survey of Community Housing Providers (CHPs), asking for information on a range of issues, including confidence in the SDA market, challenges related to finding tenants and filing vacancies and the impact of changes to the National Construction Code.
