Self-identifying language

'Disabled housing' 

Can I add more users to my organisation's account?

Can I rent out my SDA property while I look for long-term tenants? - FAQ

How do I connect with a SIL Provider?

'Placement'

 'Forever home'

'Tenant' vs 'Resident', 'Customer' or 'Client'

How do I learn more about my obligations as an SDA provider? - FAQ

Who is responsible for payment of maintenance? - FAQ

How long should a service agreement (in housing) be for? - FAQ

How do I implement a Service Agreement in SDA? - FAQ

What is MTA and STA? - FAQ

Can I be both the SIL and SDA provider? - FAQ

Supported Independent Living (SIL) - FAQ

Supported Independent Living (SIL)

How much does it cost to list my properties? - FAQ

How do I advertise my property? - FAQ

Which properties can I advertise? - FAQ

Why should Housing Providers use the Housing Hub? - FAQ

Are there rules about density restrictions? - FAQ

Do investors need to be registered as SDA providers? - FAQ

How do I enrol an SDA property? - FAQ

How do I work out where the greatest need for SDA is? - FAQ

How does the Housing Hub work? - FAQ

What is Housing Hub's specialist consultancy service? - FAQ

What sort of return can I expect on investment and how is it realised? - FAQ

How do SDA payments and reasonable rent contribution (RRC) work?- FAQ

Can SDA pay for home modifications? - FAQ

Is there a binding way to pre-commit a tenant prior to committing to the development of housing? - FAQ

How long should an agreement be for? - FAQ

How do I find an SDA Assessor? - FAQ

Where can I find expert advice about SDA? - FAQ

Does the Housing Hub have any display SDA properties I can visit? - FAQ

Can I partner with the Housing Hub in a housing development? - FAQ

Is there a requirement to set aside areas for a support worker within the complex built for SDA? - FAQ

What is best practice for SDA design? - FAQ

Is there a list of registered SDA providers? - FAQ

How do I become an SDA provider? - FAQ

What is SDA? - FAQ

When will I be charged?

What information will I receive about housing seekers when they enquire about a property?

How can I change my plan?

What data reports do I have access to under my Plan?

How can I be listed on the Housing Hub's 'Our Providers' page?

How many listings can I publish on the Essential Plan?

How can i change my Housing Hub Provider Plan level? 

Is there a free trial period? How does it work?

I was previously on the Free Plan, if I don't sign up to a paid Plan will it impact my exisiting listings?

Are there any resources to help me plan my next SDA development?

What is the new Messaging Board and how can I access it?

What is the AI-powered Listing Description Generator, and how can I access it?

What is the new Messaging Board and how can I access it? 

What is the AI-powered Listing Description Generator and how can I access it?

How can I change my Plan level?

Why aren't I seeing my listing enquiries come through?

What other features do I have access to?

How many listings can I publish on the Free plan?

How can I access analytics on my listings performance?

How can I get support?

How many listings can I publish on the Basic plan?

How can I make use of the 'Open for Inspection' feature?

Who is my customer success advisor?

How can I find out about provider events?

What information will I receive about Housing Seekers when they enquire about a property?

How can I view all enquiries received from Housing Seekers?

What is the Provider Directory and how do I list on it?

How many listings can I publish on the Housing Hub Premium Plan?

I’ve heard that the NDIS might fund a person to live with others, when they actually want to live alone.   On what basis can a person’s request to live alone be denied? 

Feedback Section

Video Explainer

Escalation Chart

knowledge builder graphic

Knowledge Builder

tenant advisory

 Tenant Advisory Committee Checklist

Service Agreement

 Service Agreement Guide

Service Agreement conversation

 Service Agreement Conversations

 Knowledge Builder

R and R

 Roles & Responsibilities Sheet

Myth #1

Building the Culture: Video

Housing support for NDIS participants in hospital image

Test

An introduction to SDA

Ben’s journey to independence

Sam shares ‘things that helped me move’

What is Supported Decision Making

NDIA Management InfoSheet Cover

NDIA Management Info Sheet

provider info

Allied Health Housing Assessment Guide 

Myth #6

Myth #5

Myth #4

Myth #3

Myth #2

Good Assistance

Communication Passport

Understanding the person’s communication

Supporting Decisions

Getting to know the person

Supported Decision Making Project - Workshops 

Mythbusters: The Overview

Housing Seeker Profile - Browse Resources Image

Provider Marketing Guide - Image

Living More Independently - Browse Resources Image

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step. 

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.

Browse Resources

Housing Seeker Profile

Housing Roadmap

Living More Independently

2025 SDA Conference - Cover

We are pleased to be sponsoring and speaking at this year’s National Specialist Disability Accommodation (SDA) Conference! Will we see you there?

We are pleased to be sponsoring and speaking at this year’s National Specialist Disability Accommodation (SDA) Conference!


Join Us at the 2025 National Specialist Disability Accommodation (SDA) Conference | Housing Hub

Join Us at the 2025 National Specialist Disability Accommodation (SDA) Conference

Challenging NDIS Decisions

If you are a person with disability who wants to know what you can do if you disagree with a decision the NDIS has made, then this session is for you.

Webinar: Challenging NDIS Decisions

Challenging NDIS Decisions - Webinar

Building and Buying Your Own SDA

Wondering what Specialist Disability Accommodation (SDA) is? Are you curious if you can build and own your own SDA property for yourself or a loved one?

Wondering what Specialist Disability Accommodation (SDA) is? Are you curious if you can build and own your own SDA property for yourself or a loved one? If so, this webinar is for you!

Webinar: What is Specialist Disability Accommodation (SDA)?

Building and Buying your own Specialist Disability Accommodation (SDA) - Webinar

Housing Hub Webinar

If you’re a person with disability who has watched Bel & Shanais on Youtube and would love to ask them a question about living in SDA, then this session is for you.

Webinar: Bel & Shanais in SDA Live - What’s it like living in SDA?

Bel & Shanais in SDA Live - What’s it like living in SDA? - Webinar

If you’re a person with disability who is looking to move out of home for the first time, or if you’re a family member whose loved one is looking to move, then this is the session for you.

Webinar: How to Plan for Independence

How to Plan for Independence - Webinar

Exploring Appendix H

If you are a person with disability who wants to know more about living in Specialist Disability (SDA) with family or friends, then this session is for you as we will explore Appendix H of the NDIS Pricing Arrangements for SDA

If you are a person with disability who wants to know more about living in Specialist Disability (SDA) with family or friends, then this session is for you as we will explore Appendix H of the NDIS Pricing Arrangements for Specialist Disability Accommodation.

Webinar: Exploring Appendix H

Exploring Appendix H - Webinar

Housing Options for People with a Disability

Guided by people with lived experience, this Disability Housing Options session provides a unique opportunity for participants to pose questions using the Zoom Q&A feature throughout the presentation.

Disability Housing Options - NDIS Webinar

Housing Options for people with disability (Disability Housing Webinar)

If you’re a person with disability who has heard that Specialist Disability Accommodation is only for people in wheelchairs, or that you can’t live with your family, or other untruths about SDA, then this session is for you.

Webinar: Busting SDA Myths

Busting SDA Myths - Webinar

If you’re a person with disability who wants to know how to search for the right property for you then this session is for you.

Webinar: How to do a Housing Search

How to do a Housing Search - Webinar

Liz in home photo

Snapshot of demand data from Housing Hub searches and profiles, released every 6 months.

This report presents demand data for housing seekers in a summarised way to inform the market.  

Housing Seeker Demand Data

Housing Hub Data Snapshot: Housing Seeker Preferences 2021, 2022 & 2023

News and Events - seekers + supporters (Nov2024)

Each month the Housing Hub publishes an update for people with disability and families that are looking for an accessible home, as well as their professional supporters, such as support coordinators and allied health professionals.

Each month the Housing Hub publishes this update for Housing Seekers and supporters.  Check out this months newsletter here and subscribe so you can receive a copy.

All the latest news about Specialist Disability Accommodation (SDA)

Housing Hub News – Housing Seekers and Supporters

News and Events - housing providers (Nov 2024)

Each month the Housing Hub publishes a update for Housing Providers and vendors to share the latest information on SDA, market and policy developments, tips and tricks and more.

Each month the Housing Hub publishes this update for providers and vendors of housing for people with disability. Check out this months newsletter here and subscribe so you can receive a copy.

Update for Providers and Vendors of Housing for People with Disability

Housing Hub News – Housing Providers

SDA Explainer Video Series

View our videos series explaining Specialist Disability Accommodation, what it is, how it works, and more.

Need to learn more about Specialist Disability Accommodation (SDA)? Watch our video series explaining what it is, how it works and much more!  Click on the link below to view the series. 

Housing Hub | SDA Explainer Video Series 

Crisis support

This article explains how listing a property as Short or Medium-Term Accommodation on the Housing Hub can support people with disability who have been affected by a crisis such as a natural disaster.

If you have a vacant accessible property, consider listing it on the Housing Hub for a person with disability who’s been impacted by the floods.

Crisis Housing for People with Disability draft

Crisis Housing for People with Disability

CALD

The podcasts episodes discuss the topics of 'Finding an Accessible Home’ and ‘Renting or Selling an Accessible Home’. The translated languages for these podcasts include Vietnamese, Mandarin, Cantonese, Korean, Arabic, French, Hindi and Punjabi.

Podcasts about accessible housing translated into 8 different languages

Screen_Shot_2022-04-28_at_11.58.14_am.png

A report in collaboration with the Public Interest Advocacy Centre (PIAC) presenting the findings about NDIS participants seeking reviews of SDA fudnding decisions under the Administrative Appeals Tribunal.

The Housing Hub and the Public Interest Advocacy Centre (PIAC) commenced a collaborative project in mid-2021, providing legal help to NDIS participants who are seeking reviews of SDA funding decisions at the Administrative Appeals Tribunal (AAT).

New report: Housing Delayed and Denied

an accessible apartment, living room, balcony and bedroom pictured.

image cover copy

A report containing the findings of a national survey of SDA providers that aims to help inform stakeholders in the market.

The Housing Hub and the Summer Foundation has produced a report which provides insights into the growth and supply of Specialist Disability Accommodation across Australia.  

Specialist Disability Accommodation – Supply in Australia

800x600 Website image data reports

The Summer Foundation and the Housing Hub surveyed CHPs, asking providers to provide information on a range of issues. The findings of the survey are published in this report.

In January and February 2022, the Summer Foundation and the Housing Hub surveyed Community Housing Providers, asking them for information on a range of issues. The findings from the survey are published in this new report. 

Report: Exploring the role of community housing providers in accessible housing

800x600 WA Joondalup apartment

This report contains information about SDA for investors

The Specialist Disability Accommodation (SDA) market is well placed to leverage private capital. This report provides a plain language summary of the SDA market to support impact investors to make informed choices about SDA impact investment opportunities.

SDA Explainer for Investors

Daniel Longworth

Digital Marketing Design Specialist