Self-identifying language

'Disabled housing' 

Can I add more users to my organisation's account?

Can I rent out my SDA property while I look for long-term tenants? - FAQ

How do I connect with a SIL Provider?

'Placement'

 'Forever home'

'Tenant' vs 'Resident', 'Customer' or 'Client'

How do I learn more about my obligations as an SDA provider? - FAQ

Who is responsible for payment of maintenance? - FAQ

How long should a service agreement (in housing) be for? - FAQ

How do I implement a Service Agreement in SDA? - FAQ

What is MTA and STA? - FAQ

Can I be both the SIL and SDA provider? - FAQ

Supported Independent Living (SIL) - FAQ

Supported Independent Living (SIL)

How much does it cost to list my properties? - FAQ

How do I advertise my property? - FAQ

Which properties can I advertise? - FAQ

Why should Housing Providers use the Housing Hub? - FAQ

Are there rules about density restrictions? - FAQ

Do investors need to be registered as SDA providers? - FAQ

How do I enrol an SDA property? - FAQ

How do I work out where the greatest need for SDA is? - FAQ

How does the Housing Hub work? - FAQ

What is Housing Hub's specialist consultancy service? - FAQ

What sort of return can I expect on investment and how is it realised? - FAQ

How do SDA payments and reasonable rent contribution (RRC) work?- FAQ

Can SDA pay for home modifications? - FAQ

Is there a binding way to pre-commit a tenant prior to committing to the development of housing? - FAQ

How long should an agreement be for? - FAQ

How do I find an SDA Assessor? - FAQ

Where can I find expert advice about SDA? - FAQ

Does the Housing Hub have any display SDA properties I can visit? - FAQ

Can I partner with the Housing Hub in a housing development? - FAQ

Is there a requirement to set aside areas for a support worker within the complex built for SDA? - FAQ

What is best practice for SDA design? - FAQ

Is there a list of registered SDA providers? - FAQ

How do I become an SDA provider? - FAQ

What is SDA? - FAQ

When will I be charged?

What information will I receive about housing seekers when they enquire about a property?

How can I change my plan?

What data reports do I have access to under my Plan?

How can I be listed on the Housing Hub's 'Our Providers' page?

How many listings can I publish on the Essential Plan?

How can i change my Housing Hub Provider Plan level? 

Is there a free trial period? How does it work?

I was previously on the Free Plan, if I don't sign up to a paid Plan will it impact my exisiting listings?

Are there any resources to help me plan my next SDA development?

What is the new Messaging Board and how can I access it?

What is the AI-powered Listing Description Generator, and how can I access it?

What is the new Messaging Board and how can I access it? 

What is the AI-powered Listing Description Generator and how can I access it?

How can I change my Plan level?

Why aren't I seeing my listing enquiries come through?

What other features do I have access to?

How many listings can I publish on the Free plan?

How can I access analytics on my listings performance?

How can I get support?

How many listings can I publish on the Basic plan?

How can I make use of the 'Open for Inspection' feature?

Who is my customer success advisor?

How can I find out about provider events?

What information will I receive about Housing Seekers when they enquire about a property?

How can I view all enquiries received from Housing Seekers?

What is the Provider Directory and how do I list on it?

How many listings can I publish on the Housing Hub Premium Plan?

I’ve heard that the NDIS might fund a person to live with others, when they actually want to live alone.   On what basis can a person’s request to live alone be denied? 

Feedback Section

Video Explainer

Escalation Chart

knowledge builder graphic

Knowledge Builder

tenant advisory

 Tenant Advisory Committee Checklist

Service Agreement

 Service Agreement Guide

Service Agreement conversation

 Service Agreement Conversations

 Knowledge Builder

R and R

 Roles & Responsibilities Sheet

Myth #1

Building the Culture: Video

Housing support for NDIS participants in hospital image

Test

An introduction to SDA

Ben’s journey to independence

Sam shares ‘things that helped me move’

What is Supported Decision Making

NDIA Management InfoSheet Cover

NDIA Management Info Sheet

provider info

Allied Health Housing Assessment Guide 

Myth #6

Myth #5

Myth #4

Myth #3

Myth #2

Good Assistance

Communication Passport

Understanding the person’s communication

Supporting Decisions

Getting to know the person

Supported Decision Making Project - Workshops 

Mythbusters: The Overview

Housing Seeker Profile - Browse Resources Image

Provider Marketing Guide - Image

Living More Independently - Browse Resources Image

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step. 

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.

Browse Resources

Housing Seeker Profile

Housing Roadmap

Living More Independently

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Housing options for people with disability - Introduction. In this free, self-paced online learning package you can learn about housing for people with disability. We want you to find the right home for you. 

Housing Options Online Learning Package: Resources

Housing Options Online Learning Package – Introduction

Chapter 1 of our free self-paced learning package on housing choices for people with disability. Discover what makes a perfect home. Get assistance at 1300 61 64 63, 10am-3pm, Mon-Fri

Chapter 1: Housing choices for people with disability

Chapter 1 – What a home should be

icon of a granny flat, white outline, light blue background

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Chapter 2 of our free disability housing options online learning package looks at how the NDIS decides what disability supports to pay for.

Learn about the NDIS approach to housing for people with disability

Chapter 2 – Housing and support under the NDIS

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Chapter 3 of our free housing options online learning package looks at different types of disability housing, buildings and support features.

Different building types you could live in

Chapter 3 – Different places you could live

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Chapter 4 of our free housing options online learning package looks at the different ways of paying for rental disability housing.

Different types of rental housing and how you pay for them

Chapter 4 – Different ways of paying for where you live

EPP Level 2 (3)

Chapter 5 of our free housing options online learning package looks at SDA: specially designed disability accommodation for people with very high support needs.

Housing Options Online Learning Package – SDA

Chapter 5 – Specialist Disability Accommodation

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Chapter 6 of our free housing options online learning package looks at different features of SDA accommodation. 

Learn how these types of SDA are different 

Chapter 6 – Types of Specialist Disability Accommodation

EPP Level 2 (4)

Online learning video about what makes you eligible for SDA

Housing Options Online Learning Package – SDA eligibility

Chapter 7 – SDA Eligibility

EPP Level 3 (4)

Online learning video about what you must do to buy or build an SDA home

Housing Options Online Learning Package – Home Ownership

Chapter 8 – Home Ownership

HousingHub-84 (1)

Video about what SIL is, the difference between a SIL provider and an SDA provider, conflicts of interest and how SIL is quoted. 

Learn about supported independent living (SIL)

Chapter 9 – Supported Independent Living

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Chapter 10 - ways your NDIS plan can provide funding to support you to live independently rather than through shared disability accommodation or group homes.

Ways you can be supported to live independently 

Chapter 10 - Online Learning - Individualised Living Options (ILO) 

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Online learning video with information about goal writing for housing options under the NDIS

Housing Options Online Learning Package – NDIS Housing Goal writing

Chapter 11 – NDIS Housing Goal writing

EPP Level 3 (23)

Chapter 12 of our free housing options online learning package looks at the services we offer to help you find the right SDA housing. 