Self-identifying language

'Disabled housing' 

Can I add more users to my organisation's account?

Can I rent out my SDA property while I look for long-term tenants? - FAQ

How do I connect with a SIL Provider?

'Placement'

 'Forever home'

'Tenant' vs 'Resident', 'Customer' or 'Client'

How do I learn more about my obligations as an SDA provider? - FAQ

Who is responsible for payment of maintenance? - FAQ

How long should a service agreement (in housing) be for? - FAQ

How do I implement a Service Agreement in SDA? - FAQ

What is MTA and STA? - FAQ

Can I be both the SIL and SDA provider? - FAQ

Supported Independent Living (SIL) - FAQ

Supported Independent Living (SIL)

How much does it cost to list my properties? - FAQ

How do I advertise my property? - FAQ

Which properties can I advertise? - FAQ

Why should Housing Providers use the Housing Hub? - FAQ

Are there rules about density restrictions? - FAQ

Do investors need to be registered as SDA providers? - FAQ

How do I enrol an SDA property? - FAQ

How do I work out where the greatest need for SDA is? - FAQ

How does the Housing Hub work? - FAQ

What is Housing Hub's specialist consultancy service? - FAQ

What sort of return can I expect on investment and how is it realised? - FAQ

How do SDA payments and reasonable rent contribution (RRC) work?- FAQ

Can SDA pay for home modifications? - FAQ

Is there a binding way to pre-commit a tenant prior to committing to the development of housing? - FAQ

How long should an agreement be for? - FAQ

How do I find an SDA Assessor? - FAQ

Where can I find expert advice about SDA? - FAQ

Does the Housing Hub have any display SDA properties I can visit? - FAQ

Can I partner with the Housing Hub in a housing development? - FAQ

Is there a requirement to set aside areas for a support worker within the complex built for SDA? - FAQ

What is best practice for SDA design? - FAQ

Is there a list of registered SDA providers? - FAQ

How do I become an SDA provider? - FAQ

What is SDA? - FAQ

When will I be charged?

What information will I receive about housing seekers when they enquire about a property?

How can I change my plan?

What data reports do I have access to under my Plan?

How can I be listed on the Housing Hub's 'Our Providers' page?

How many listings can I publish on the Essential Plan?

How can i change my Housing Hub Provider Plan level? 

Is there a free trial period? How does it work?

I was previously on the Free Plan, if I don't sign up to a paid Plan will it impact my exisiting listings?

Are there any resources to help me plan my next SDA development?

What is the new Messaging Board and how can I access it?

What is the AI-powered Listing Description Generator, and how can I access it?

What is the new Messaging Board and how can I access it? 

What is the AI-powered Listing Description Generator and how can I access it?

How can I change my Plan level?

Why aren't I seeing my listing enquiries come through?

What other features do I have access to?

How many listings can I publish on the Free plan?

How can I access analytics on my listings performance?

How can I get support?

How many listings can I publish on the Basic plan?

How can I make use of the 'Open for Inspection' feature?

Who is my customer success advisor?

How can I find out about provider events?

What information will I receive about Housing Seekers when they enquire about a property?

How can I view all enquiries received from Housing Seekers?

What is the Provider Directory and how do I list on it?

How many listings can I publish on the Housing Hub Premium Plan?

I’ve heard that the NDIS might fund a person to live with others, when they actually want to live alone.   On what basis can a person’s request to live alone be denied? 

Feedback Section

Video Explainer

Escalation Chart

knowledge builder graphic

Knowledge Builder

tenant advisory

 Tenant Advisory Committee Checklist

Service Agreement

 Service Agreement Guide

Service Agreement conversation

 Service Agreement Conversations

 Knowledge Builder

R and R

 Roles & Responsibilities Sheet

Myth #1

Building the Culture: Video

Housing support for NDIS participants in hospital image

Test

An introduction to SDA

Ben’s journey to independence

Sam shares ‘things that helped me move’

What is Supported Decision Making

NDIA Management InfoSheet Cover

NDIA Management Info Sheet

provider info

Allied Health Housing Assessment Guide 

Myth #6

Myth #5

Myth #4

Myth #3

Myth #2

Good Assistance

Communication Passport

Understanding the person’s communication

Supporting Decisions

Getting to know the person

Supported Decision Making Project - Workshops 

Mythbusters: The Overview

Housing Seeker Profile - Browse Resources Image

Provider Marketing Guide - Image

Living More Independently - Browse Resources Image

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step. 

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.

Browse Resources

Housing Seeker Profile

Housing Roadmap

Living More Independently

The Importance of Assistive tools to live independently - image

Jamie-Lee details the challenging experience she had getting the assistive tools she needs to live well. 

The Importance of Assistive Tools to Live Independently | Housing Hub

The Importance of Assistive Tools to Live Independently

employment blog - image

Employment with a disability can be an extremely daunting process to navigate. Jamie-Lee discusses her own employment journey and the importance of self-advocating, and shares some tips for seeking employment with a disability. 

Jamie-Lee discusses her own employment journey and the importance of self-advocating, and shares some tips for seeking employment with a disability. 


Work It: Finding Employment With a Disability | Housing Hub

Work It: Finding Employment With a Disability

Quarterly Report Q3

Find out what's changed in the latest NDIS Quarterly Report for NDIS participants and their supporters.

NDIS Quarterly Report: Home and Living Timeframe Updates | Housing Hub

NDIS Quarterly Report: Home and Living Timeframe Updates

Messaging Board

Jamie-Lee demonstrates how the Housing Hub Messaging Board can help you or someone you support to connect with providers easier and find suitable housing fast.

Jamie-Lee demonstrates how our Messaging Board can help Housing Seekers connect with providers find suitable housing faster.

Find Suitable Housing Fast with the Housing Hub’s Messaging Board| Housing Hub

Find Suitable Housing Fast with the Housing Hub’s Messaging Board

GAAD 2025 JL blog image

Jamie-Lee reflects on accessibility in the lead up to Global Accessibility Awareness Day (GAAD). 

Jamie-Lee reflects on accessibility in the lead up to Global Accessibility Awareness Day. 

GAAD: Accessibility in Focus | Housing Hub

Accessibility in Focus

FISAR blog - cover image

A reflection on the creation of brand new information that you can find on the Housing Hub to help you solve problems in NDIS housing. 

Brand new information that you can find on the Housing Hub to help you solve problems in NDIS housing. 

Solving Problems In NDIS Housing - Getting It Right| Housing Hub

Solving Problems In NDIS Housing - Getting It Right

NDIS quarterly report Q2 2024-25 cover image

Housing Hub experts explains the outcomes of the NDIS Quarterly Report for Q2 2024-25 for NDIS participants and their supporters. 

Learn interesting outcomes of the latest NDIS Quarterly Report for NDIS participants and their supporters. 

How the NDIS Is Performing Against The Participant Services Guarantee? | Housing Hub

How the NDIS is Performing Against the Participant Services Guarantee?

Government’s DRC response and the future of the NDIS blog - cover image

Jamie-Lee discusses her thoughts on the government’s response to the DRC.

 Government’s DRC Response And The Future Of The NDIS

Accept & Reject: Government’s DRC Response And The Future Of The NDIS

See the good - image

Jamie-Lee talks about seeing the good in all situations.

See the Good - Articles by Jamie-Lee 

See the Good

Covid reflection article - JL image

Jamie-Lee reflects on the COVID-19 pandemic and the familiar feeling of isolation.

Reflecting on COVID-19: The Lesson on Isolation People with Disability Already Knew | Housing Hub

Reflecting on COVID-19: The Lesson on Isolation People with Disability Already Knew

car modification blog - cover photo

Jamie-Lee details how having her car modified through the NDIS gave her more freedom and independence.

Housing Hub: Get your car modified, get your freedom

Get Your Car Modified, Get Your Freedom

Jamie-Lee describes using many types of Assistive Technology to stay living independently. 

A Personal Take on Assistive Technology image

Jamie-Lee talks about using many types of Assistive Technology to stay living independently.

Article: A Personal Take on Assistive Technology (AT)

A Personal Take on Assistive Technology (AT)

Jamie-Lee out and about, living life her way. 

Learning to Adapt with Supported Independent Living image

Jamie-Lee now gets to live her life the way she wants thanks to SDA and SIL.

Housing Hub: Learning to adapt with Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL)

Learning to adapt with Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL)

Housing Hub restyling article - cover

The Housing Hub is excited to announce it has formally separated from the Summer Foundation, becoming its own organisation, and is adopting a fresh new look and feel.

The Housing Hub has separated from the Summer Foundation and has introduced a fresh new look and feel.

Exciting Changes at Housing Hub: A Fresh New Look and Feel 

A new chapter begins - Exciting changes to the Housing Hub

Jane Trengove blog - cover image

An article by Jane Trengove about accessing NDIS home modifications

Jane has her bathroom renovated to be made safer and accessible through NDIS home modifications.

NDIS Home Modifications Offer Jane A New Bathroom

bluesfest blog - cover image

Jamie-Lee recounts her experience in the front row at Bluesfest 2024.

Front row at Bluesfest Byron Bay

Rebecca's Diary part 2 - cover image

Part 2 of Rebecca's 2022 diary entries as she shares her journey into independent living, including a cross-state move. Gain valuable insights and advice for your own path.

Rebecca shares diary entries from 2022 which document her move into SDA.

Rebecca's Diary – Moving into SDA Part 2

Finding the Right Support with a Team Leader - cover image

An article by Jamie-Lee about her experience finding the right support team with a team leader

Jamie-Lee talks about finding the right support with a team leader.

Jamie-Lee's Transition into SDA with Support from a Team Leader 

Finding the Right Support with a Team Leader

moving into SDA part 1 - cover image

Follow Rebecca's 2022 diary entries as she embarks on an independent living journey, including a move to a new state. Gain insights and tips for your own path

Rebecca's Diary – Moving into Specialist Disability Accommodation (SDA) 

Rebecca's Diary – Moving into SDA Part 1