Resources for Supporters
Support your clients to achieve their housing goals
As someone who supports people with disability, you play a critical role in facilitating great outcomes for people with disability. You might also see first-hand the impact that unsuitable housing can have on a person’s wellbeing – as well as on the delivery of effective supports to that person.
Below is a collection of information and resources that may assist you in your work supporting people with disability to achieve better housing outcomes.
Searching for suitable housing
This Housing Hub webpage is a great place for the people you support to start their housing search. On the Housing Hub, you’ll find property listings for all support needs and timeframes.
The resources below can help the people you support understand their options.
Support options
Under the NDIS, housing and support are treated separately – they are funded separately, and it is expected that a participant can make changes to one without it affecting the other. You can find more information about support options below.
Presenting evidence for good NDIS outcomes
To fund SDA and other housing-related supports, the NDIA requires appropriate evidence. Below you will find some resources and tools which should assist with gathering and presenting this information. You can also search for more information based on where a person is up to on their housing journey on the Housing Roadmap.
Would you like some help from our team?
National Disability Insurance Scheme (NDIS) Housing Advice Line
The Housing Hub have a free NDIS Housing Advice Line that operates Monday - Friday 10am - 4pm (AEST).
Contact Us
- Phone: 1300 61 64 63
- Email: housingoptions@housinghub.org.au
- or send in an enquiry via our contact form.
The line has been established to support you and your supporters to:
- Understand NDIS home and living options
- Access information about home and living supports
- Receive information on the process to apply for NDIS home and living supports.
Please note we are not a crisis service. If you don't have NDIS funding please understand that we don't have the ability to support crisis, emergency or affordable housing.. Anyone facing homelessness should contact their state or territory's emergency housing services, which can be found on the federal government's website.
Home and Living Service
The Housing Hub’s Home and Living Service team offers a range of different services to support participants who have home and living goals.
Over the years, the Housing Hub team has supported more than 750 people to find homes with new Specialist Disability Accommodation (SDA). The team have also worked closely with young people living in aged care, working across complex systems to find housing solutions that support the unique needs of each individual.
The Housing Hub has a commitment to engage with Housing Seekers in order to understand their personal experiences as well as their ongoing needs and preferences in relation to housing.
Browse Resources
Housing Seeker Profile
Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.
Housing Roadmap
The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step.
Living More Independently
The Housing Hub has teamed up with Mable to create a three-part series about living more independently.