Resources for Supporters
Support your clients to achieve their housing goals
As someone who supports people with disability, you play a critical role in facilitating great outcomes for people with disability. You might also see first-hand the impact that unsuitable housing can have on a person’s wellbeing – as well as on the delivery of effective supports to that person.
Below is a collection of information and resources that may assist you in your work supporting people with disability to achieve better housing outcomes.
Searching for suitable housing
This Housing Hub webpage is a great place for the people you support to start their housing search. On the Housing Hub, you’ll find property listings for all support needs and timeframes.
The resources below can help the people you support understand their options.
Specialist Disability Accommodation
Find information about SDA, including links to explanatory videos and fact sheets.
Short & Medium-Term Accommodation
Find information about interim and/or temporary accommodation.
Mainstream Housing Options
Find information about the different types of mainstream housing (any housing that is not SDA).
Support options
Under the NDIS, housing and support are treated separately – they are funded separately, and it is expected that a participant can make changes to one without it affecting the other. You can find more information about support options below.
Understanding Shared Support
Understand roles and boundaries for supporters of NDIS participants.
About Independent Living Options (ILOs)
Individualised Living Options (or ILO for short) is a specific funding item that is funded by the NDIS.
About Supported Independent Living (SIL) Support
Supported Independent Living (SIL) is a funding item for support, but some disability housing is also referred to as "SILs".
Presenting evidence for good NDIS outcomes
To fund SDA and other housing-related supports, the NDIA requires appropriate evidence. Below you will find some resources and tools which should assist with gathering and presenting this information. You can also search for more information based on where a person is up to on their housing journey on the Housing Roadmap.
Developing a Participants Housing Statement
If you have a client who lives in residential aged care (RAC) or is at risk of admission to RAC, they may wish to test their eligibility for SDA.
How To Write A Housing Plan
This guide is created to help support coordinators write housing plans for NDIS participants who want to test their eligibility for SDA funding.
Getting the Language Right
A health practitioners’ guide to writing reports, letters, forms and assessments for the NDIS.
How to fill out the NDIS Access Request Form
If you are working in a residential aged care facility, or a health service, you might be supporting a person with disability to submit this NDIS access request.
Home and Living Supporting Evidence Form
Complete this if you have new or changed home and living support needs.
Would you like some help from our team?
NDIS Housing Advice Line
The Housing Hub have a free NDIS Housing Advice Line that operates Monday - Friday 10am - 4pm (AEST).
Contact Us
- Phone: 1300 61 64 63
- Email: housingoptions@housinghub.org.au
- or send in an enquiry via our contact form.
The line has been established to support you and your supporters to:
- Understand NDIS home and living options
- Access information about home and living supports
- Receive information on the process to apply for NDIS home and living supports.
Home and Living Service
The Housing Hub’s Home and Living Service team offers a range of different services to support participants who have home and living goals.
Over the years, the Housing Hub team has supported more than 750 people to find homes with new Specialist Disability Accommodation (SDA). The team have also worked closely with young people living in aged care, working across complex systems to find housing solutions that support the unique needs of each individual.
The Housing Hub has a commitment to engage with Housing Seekers in order to understand their personal experiences as well as their ongoing needs and preferences in relation to housing.
Browse Resources
Housing Seeker Profile
Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.
Housing Roadmap
The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step.
Living More Independently
The Housing Hub has teamed up with Mable to create a three-part series about living more independently.