Support your clients in their search for housing
As a support coordinator (or CoS – coordinator or supports), you play a central role in facilitating great outcomes for people with disability.
You might also see first-hand the impact that unsuitable housing can have on a person’s wellbeing – as well as on the delivery of effective supports to that person.
At the Housing Hub, we want to work with you to achieve the best possible housing outcomes for the participants you are supporting.
Below is some information and resources to help.
This Housing Hub website is a great place for your participants to start their housing search.
You’ll find property listings for all support needs and timeframes, including:
In the past, the provision of housing and supports to people with disability were often bundled together. While this worked for some people – and was efficient for many suppliers – it severely limits people’s choice and control. When housing and support are provided as a package, if a person is happy with their housing but unhappy with the support they are receiving, they must decide to put up with the unsuitable support to remain living where they are, or move to somewhere possibly less desirable to be better supported. A person who is unhappy with their housing but is well supported faces a similar problem.
Under the NDIS, housing and support are treated separately – they are funded separately, and it is expected that a participant can make changes to one without it affecting the other. If your organisation provides housing or support services in addition to support coordination, this toolkit may be useful for you.
For participants with high or complex support needs, the NDIA may provide capacity building funding to support their search for suitable housing.
This Looking for Somewhere to Live guide from the Summer Foundation provides detailed information for people who want to access NDIS funding to support their housing search. This video explains how SDA is funded, while this video gives a quick overview of the process for assessing your participant’s eligibility for SDA funding.
The NDIS provides funding for a range of housing options for people with disability to live independently in the community.
If you are supporting clients with high or complex needs, it is important that you understand what housing options are available to them.
The Housing Hub team runs regular NDIS Housing Options webinars for support coordinators and allied health professionals. Or if you prefer, this self-paced online workshop explains the various options, including SDA.
To fund SDA and other housing-related supports, the NDIA requires appropriate evidence.
The Summer Foundation’s Allied Health Housing Assessments guide has been written for Occupational Therapists (OTs) and other allied health professionals. It explains how to write reports for NDIS participants to achieve good housing outcomes, with an emphasis on writing reports for SDA outcomes. Give this guide to any allied health professionals who are writing reports as evidence for your participants.
If you are working with a participant who lives in residential aged care (RAC) or is at risk of admission to RAC (for example, a person who is unable to be discharged from hospital to their previous place of residence), they may wish to test their eligibility for SDA. This Participant’s Housing Statement guide (and associated template) will assist you as you work with them to test their eligibility.
Moving from the family home, a group home or residential aged care into a home where you get to decide what you do and how you live is a big thing for most people. For many people with disability, effective support from their support coordinator is critical during this time.
The Summer Foundation’s Living More Independently is a guide to assist people to plan for such a move, then make it happen.
UpSkill is a capacity building program for support coordinators and allied health professionals. It includes:
Training – Regular training sessions are available for allied health professionals on topics such as writing reports for the NDIS, working with people in hospital and preparing evidence for SDA outcomes
Community of Practice – Provides a platform for professionals to engage with peers, access information and develop best practice approaches
Referral Directory – Refers young people in aged care (or at risk of entry to aged care) to appropriate professionals who have completed UpSkill training
Resources – Free online resources for NDIS support coordinators and allied health professionals
To find out about the range of housing options that are available to the people you support, register to attend one of our free events.
We will share information on many types of housing and you will have the chance to ask us your questions.
Find out more about the Housing Seeker profile, what it is, why it helps the market and how to get started!
The data contained within this listings snapshot report, together with our companion report on housing seeker data – aims to give both seekers and providers valuable insights into the accessible housing market.
Each month the Housing Hub publishes this update for Housing Seekers and Supporters. Check out this months newsletter here and subscribe so you can receive a copy.