Information for Housing Providers

Frequently Asked Questions (FAQ)

Topic Areas

The Housing Hub is a website that lists properties for a broad range of housing for people with disabilities and it’s fast becoming the way for people with disabilities to find suitable housing.

By advertising your property on the Housing Hub, you can connect directly with potential tenants or buyers to find the best fit for your property.

Frequently Asked Questions

The Housing Hub is a website that advertises accessible properties for all forms of housing. A good listing on the Housing Hub will attract the right potential tenants and minimise the amount of time your property is vacant.

Why should housing providers use the Housing Hub?

Which properties can I advertise?

How do I advertise my property?

How much does it cost to list my properties?

Frequently asked questions for SDA Providers

Specialist Disability Accommodation (SDA) overview

The term SDA describes a type of housing for a small percentage of people with disability who have very high support needs and/or extreme functional impairment. The term 'SDA' is also often used as short-hand for 'SDA funding' or 'SDA payments' – the type of funding provided by the NDIS to participants who have been determined to be eligible to live in SDA.

Here are some frequently asked questions about SDA.

What is SDA?

What is MTA and STA?

How do I become an SDA provider?

Do investors need to be registered as SDA providers?

Is there a list of registered SDA providers?

How do I enrol an SDA property?

What is best practice for SDA design?

How do I find access consultants for SDA?

Are there rules about density restrictions?

Can I be both the SIL and SDA provider?

Is there a requirement to set aside areas for a support worker within the complex built for SDA?

Can I partner with the Housing Hub in a housing development?

Does the Housing Hub have any display SDA properties I can visit?

Where can I find expert advice about SDA?

SDA agreements and tenant safeguards

How do I implement a Service Agreement in SDA?

How long should an agreement be for?

Is there a binding way to pre-commit a tenant prior to committing to the development of housing?

Can SDA pay for home modifications?

Who is responsible for payment of maintenance?

SDA payments

How do SDA payments and reasonable rent contribution (RRC) work?

What sort of return can I expect on investment and how is it realised?

SDA demand and finding tenants

How do I work out where the greatest need for SDA is?

What is the tenancy matching service?

How does the Housing Hub work?

Attend a free event

To find out about the range of housing options that are available to the people you support, register to attend one of our free events.

We will share information on many types of housing and you will have the chance to ask us your questions.

Browse Resources

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Listing Snapshot

The data contained within this listings snapshot report, together with our companion report on housing seeker data – aims to give both seekers and providers valuable insights into the accessible housing market.

OT Resources

OTs play a critical role in facilitating great outcomes for people with disability. We have compiled some information and resources to support you in your work.

blue background with different property icons in a white outline

Housing Options Online Learning Package

With the NDIS, people with disability have more choices about where they live and who they live with. In this online learning package the video chapters talk about housing choices, including specialist disability accommodation (SDA).