Casy Study: Jacob

What is the AI-powered Listing Description Generator and how can I access it?

What is the Insights Tab and how can I access it?

SIL can't be flexible

Have to use SIL provide for all supports

SIL covers everything

Losing control

Case Study: Lucy

Case Study: Jonno

Setting Rules & Responsibilities

Are there any resources to help me plan my next SDA development?

'Owning' your clients

Don't assume; check

What is the eligibility criteria for SDA funding?

'You vs them' language

Plain English

Demand indicators 2

Self-identifying language

'Disabled housing' 

Can I add more users to my organisation's account?

Can I rent out my SDA property while I look for long-term tenants? - FAQ

How do I connect with a SIL Provider?

'Placement'

 'Forever home'

'Tenant' vs 'Resident', 'Customer' or 'Client'

How do I learn more about my obligations as an SDA provider? - FAQ

Who is responsible for payment of maintenance? - FAQ

How long should a service agreement (in housing) be for? - FAQ

How do I implement a Service Agreement in SDA? - FAQ

What is MTA and STA? - FAQ

Can I be both the SIL and SDA provider? - FAQ

Supported Independent Living (SIL) - FAQ

Supported Independent Living (SIL)

How much does it cost to list my properties? - FAQ

How do I advertise my property? - FAQ

Which properties can I advertise? - FAQ

Why should Housing Providers use the Housing Hub? - FAQ

Are there rules about density restrictions? - FAQ

Do investors need to be registered as SDA providers? - FAQ

How do I enrol an SDA property? - FAQ

How do I work out where the greatest need for SDA is? - FAQ

How does the Housing Hub work? - FAQ

What is Housing Hub's specialist consultancy service? - FAQ

What sort of return can I expect on investment and how is it realised? - FAQ

How do SDA payments and reasonable rent contribution (RRC) work?- FAQ

Can SDA pay for home modifications? - FAQ

Is there a binding way to pre-commit a tenant prior to committing to the development of housing? - FAQ

How long should an agreement be for? - FAQ

How do I find an SDA Assessor? - FAQ

Where can I find expert advice about SDA? - FAQ

Does the Housing Hub have any display SDA properties I can visit? - FAQ

Can I partner with the Housing Hub in a housing development? - FAQ

Is there a requirement to set aside areas for a support worker within the complex built for SDA? - FAQ

What is best practice for SDA design? - FAQ

Is there a list of registered SDA providers? - FAQ

How do I become an SDA provider? - FAQ

What is SDA? - FAQ

When will I be charged?

What information will I receive about housing seekers when they enquire about a property?

How can I change my plan?

What data reports do I have access to under my Plan?

How can I be listed on the Housing Hub's 'Our Providers' page?

How many listings can I publish on the Essential Plan?

How can i change my Housing Hub Provider Plan level? 

Is there a free trial period? How does it work?

I was previously on the Free Plan, if I don't sign up to a paid Plan will it impact my exisiting listings?

What is the new Messaging Board and how can I access it?

What is the AI-powered Listing Description Generator, and how can I access it?

What is the new Messaging Board and how can I access it? 

How can I change my Plan level?

Why aren't I seeing my listing enquiries come through?

What other features do I have access to?

How many listings can I publish on the Free plan?

How can I access analytics on my listings performance?

Feedback Section

Housing Supporter Profile

Sign up now

Seeker profile

Video Explainer

Escalation Chart

knowledge builder graphic

Knowledge Builder

tenant advisory

 Tenant Advisory Committee Checklist

Service Agreement

 Service Agreement Guide

Service Agreement conversation

 Service Agreement Conversations

 Knowledge Builder

R and R

 Roles & Responsibilities Sheet

Myth #1

Building the Culture: Video

Housing support for NDIS participants in hospital image

Test

An introduction to SDA

Ben’s journey to independence

Sam shares ‘things that helped me move’

What is Supported Decision Making

NDIA Management InfoSheet Cover

NDIA Management Info Sheet

provider info

Allied Health Housing Assessment Guide 

Myth #6

Myth #5

Myth #4

Myth #3

Myth #2

Good Assistance

Communication Passport

Understanding the person’s communication

Supporting Decisions

Getting to know the person

Supported Decision Making Project - Workshops 

Mythbusters: The Overview

Housing Seeker Profile - Browse Resources Image

Provider Marketing Guide - Image

Living More Independently - Browse Resources Image

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step. 

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.

Browse Resources

Housing Seeker Profile

Housing Roadmap

Living More Independently

Photo of Keith Fagg sitting at a table smiling

Keith Fagg, SDA Property Developer

An FAQ for Disability housing providers and SDA providers

The Housing Hub is a website that advertises accessible properties for all forms of housing. A good listing on the Housing Hub will attract the right potential tenants and minimise the amount of time your property is vacant.

Housing Hub: Information for Housing Providers

Information for Housing Providers

Jodie Gallacher

Video Producer and Editor

Natalie Kyte

People and Culture Specialist

John Low - headshot

Digital Product Lead

John Low

Dr Di Winkler

Dr Di Winkler AM

Angela Jacob - Headshot

Governance and Risk Specialist

Angela Jacob

Agnes Issac OT - image

Occupational Therapist

Agnes Issac

Vince patton Headshot

Customer Experience Specialist

Vince Patton

Susan Robinson headshot

Operations Specialist

Susan Robinson 

Blake Headshot

Business Development Specialist

Blake Fratantaro

 Belinda Aitken Headshot

Disability Housing Expert - Education

 Belinda Aitken

Bianca Iovino headshot

Content Marketing Specialist

Bianca Iovino

Rafael Assalin headshot

Project Specialist

Rafael Assalin

Paolo Avis is pictured here wearing a blazer and white buttoned shirt

Paolo Avis profile image

Digital Strategy Specialist

Paolo Avis

Daniel Longworth Headshot

Digital Marketing Design Specialist

Daniel Longworth

Emma Newby Headshot

Senior People and Culture Specialist

Emma Newby

Blair Johnston Headshot

Marketing and Business Development Lead

Blair Johnston

Olga Elia Headshot

Olga Elia

Lorenza Merola Headshot

Lorenza Merola

Rachel Murray

Clare Fitzgerald

Disability Housing Expert - NDIS Housing Advice Line

Heidi Fleming Headshot

Disability Housing Consultant

Heidi Fleming

Edwina Daly Headshot

Disability Housing Expert

Edwina Daly

Chloe Simpson headshot

Chloe Simpson

Megan Miles Headshot

Megan Miles

Jo Stewart Headshot

Training & Development Lead

Joanna Stewart

Will Stapp Headshot

Consulting Services Manager 

Will	Stapp

Disability Housing FAQs

Information for Housing Providers