Can I rent out my SDA property while I look for long-term tenants? - FAQ

How do I connect with a SIL Provider?

'Placement'

 'Forever home'

'Tenant' vs 'Resident', 'Customer' or 'Client'

How do I learn more about my obligations as an SDA provider? - FAQ

Who is responsible for payment of maintenance? - FAQ

How long should a service agreement (in housing) be for? - FAQ

How do I implement a Service Agreement in SDA? - FAQ

What is MTA and STA? - FAQ

Can I be both the SIL and SDA provider? - FAQ

Supported Independent Living (SIL) - FAQ

Supported Independent Living (SIL)

How much does it cost to list my properties? - FAQ

How do I advertise my property? - FAQ

Which properties can I advertise? - FAQ

Why should Housing Providers use the Housing Hub? - FAQ

Are there rules about density restrictions? - FAQ

Do investors need to be registered as SDA providers? - FAQ

How do I enrol an SDA property? - FAQ

How do I work out where the greatest need for SDA is? - FAQ

How does the Housing Hub work? - FAQ

What is Housing Hub's specialist consultancy service? - FAQ

What sort of return can I expect on investment and how is it realised? - FAQ

How do SDA payments and reasonable rent contribution (RRC) work?- FAQ

Can SDA pay for home modifications? - FAQ

Is there a binding way to pre-commit a tenant prior to committing to the development of housing? - FAQ

How long should an agreement be for? - FAQ

How do I find an SDA Assessor? - FAQ

Where can I find expert advice about SDA? - FAQ

Does the Housing Hub have any display SDA properties I can visit? - FAQ

Can I partner with the Housing Hub in a housing development? - FAQ

Is there a requirement to set aside areas for a support worker within the complex built for SDA? - FAQ

What is best practice for SDA design? - FAQ

Is there a list of registered SDA providers? - FAQ

How do I become an SDA provider? - FAQ

What is SDA? - FAQ

When will I be charged?

What information will I receive about housing seekers when they enquire about a property?

How can I change my plan?

What data reports do I have access to under my Plan?

How can I be listed on the Housing Hub's 'Our Providers' page?

How many listings can I publish on the Essential Plan?

How can i change my Housing Hub Provider Plan level? 

Is there a free trial period? How does it work?

I was previously on the Free Plan, if I don't sign up to a paid Plan will it impact my exisiting listings?

Are there any resources to help me plan my next SDA development?

What is the new Messaging Board and how can I access it?

What is the AI-powered Listing Description Generator, and how can I access it?

What is the new Messaging Board and how can I access it? 

What is the AI-powered Listing Description Generator and how can I access it?

How can I change my Plan level?

Why aren't I seeing my listing enquiries come through?

What other features do I have access to?

How many listings can I publish on the Free plan?

How can I access analytics on my listings performance?

How can I get support?

How many listings can I publish on the Basic plan?

How can I make use of the 'Open for Inspection' feature?

Who is my customer success advisor?

How can I find out about provider events?

What information will I receive about Housing Seekers when they enquire about a property?

How can I view all enquiries received from Housing Seekers?

What is the Provider Directory and how do I list on it?

How many listings can I publish on the Housing Hub Premium Plan?

I’ve heard that the NDIS might fund a person to live with others, when they actually want to live alone.   On what basis can a person’s request to live alone be denied? 

Do you have a report template that has headings that an OT is required to address in their report in support of an application for SDA determination?

Is there a housing plan template available for support coordinators?

Feedback Section

Video Explainer

Escalation Chart

knowledge builder graphic

Knowledge Builder

tenant advisory

 Tenant Advisory Committee Checklist

Service Agreement

 Service Agreement Guide

Service Agreement conversation

 Service Agreement Conversations

 Knowledge Builder

R and R

 Roles & Responsibilities Sheet

Myth #1

Building the Culture: Video

Housing support for NDIS participants in hospital image

Test

An introduction to SDA

Ben’s journey to independence

Sam shares ‘things that helped me move’

What is Supported Decision Making

NDIA Management InfoSheet Cover

NDIA Management Info Sheet

provider info

Allied Health Housing Assessment Guide 

Myth #6

Myth #5

Myth #4

Myth #3

Myth #2

Good Assistance

Communication Passport

Understanding the person’s communication

Supporting Decisions

Getting to know the person

Supported Decision Making Project - Workshops 

Mythbusters: The Overview

Housing Seeker Profile - Browse Resources Image

Provider Marketing Guide - Image

Living More Independently - Browse Resources Image

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

The Housing Hub has worked alongside people with disability to map out the stages of a housing journey and the information you need to know about when moving through each step. 

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.

Browse Resources

Housing Seeker Profile

Housing Roadmap

Living More Independently

Messaging Board

Jamie-Lee demonstrates how the Housing Hub Messaging Board can help you or someone you support to connect with providers easier and find suitable housing fast.

Jamie-Lee demonstrates how our Messaging Board can help Housing Seekers connect with providers find suitable housing faster.

Find Suitable Housing Fast with the Housing Hub’s Messaging Board| Housing Hub

Find Suitable Housing Fast with the Housing Hub’s Messaging Board

GAAD 2025 JL blog image

Jamie-Lee reflects on accessibility in the lead up to Global Accessibility Awareness Day (GAAD). 

Jamie-Lee reflects on accessibility in the lead up to Global Accessibility Awareness Day. 

GAAD: Accessibility in Focus | Housing Hub

Accessibility in Focus

FISAR blog - cover image

A reflection on the creation of brand new information that you can find on the Housing Hub to help you solve problems in NDIS housing. 

Brand new information that you can find on the Housing Hub to help you solve problems in NDIS housing. 

Solving Problems In NDIS Housing - Getting It Right| Housing Hub

Solving Problems In NDIS Housing - Getting It Right

NDIS quarterly report Q2 2024-25 cover image

Housing Hub experts explains the outcomes of the NDIS Quarterly Report for Q2 2024-25 for NDIS participants and their supporters. 

Learn interesting outcomes of the latest NDIS Quarterly Report for NDIS participants and their supporters. 

How the NDIS Is Performing Against The Participant Services Guarantee? | Housing Hub

How the NDIS Is Performing Against The Participant Services Guarantee?

See the good - image

Jamie-Lee talks about seeing the good in all situations.

See the Good - Articles by Jamie-Lee 

See the Good

Government’s DRC response and the future of the NDIS blog - cover image

Jamie-Lee discusses her thoughts on the government’s response to the DRC.

 Government’s DRC Response And The Future Of The NDIS

Accept & Reject: Government’s DRC Response And The Future Of The NDIS

Covid reflection article - JL image

Jamie-Lee reflects on the COVID-19 pandemic and the familiar feeling of isolation.

Reflecting on COVID-19: The Lesson on Isolation People with Disability Already Knew | Housing Hub

Reflecting on COVID-19: The Lesson on Isolation People with Disability Already Knew

car modification blog - cover photo

Jamie-Lee details how having her car modified through the NDIS gave her more freedom and independence.

Housing Hub: Get your car modified, get your freedom

Get Your Car Modified, Get Your Freedom

Jamie-Lee out and about, living life her way. 

Learning to Adapt with Supported Independent Living image

Jamie-Lee now gets to live her life the way she wants thanks to SDA and SIL.

Housing Hub: Learning to adapt with Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL)

Learning to adapt with Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL)

The lovely modern kitchen is finished with white marbled benchtops and an island counter that will be great to gather around with friends and for hosting and serving food. 

Minchinbury house by Partner in Your Care

Accessible Housing Data Snapshot - July 2024

The Accessible Housing Data Snapshot aims to provide valuable insights for Housing Providers operating in Australia's accessible housing market. The report highlights the needs and preferences of people with disability for accessible housing.

Accessible Housing Data Snapshot July 2024

Discharge Planning for NDIS Participants banner

These resources have been designed for hospital clinicians to support NDIS participants who are stuck in hospital without a confirmed discharge destination.

The NDIS provides a range of housing options for people with disability. 

If an NDIS participant cannot be discharged home, a collaborative approach to discharge planning, which includes the person and their whole support team, is integral to a good outcome.

NDIS Participants in Hospital: Discharge Planning

Discharge Planning for NDIS Participants

an accessible apartment, living room, balcony and bedroom pictured.

image cover copy

Housing Hub's report on SDA supply in Australia 2021, containing the results of a national survey of providers to help inform stakeholders in the market.

The Specialist Disability Accommodation (SDA) – Supply in Australia report is a national survey of SDA providers that aims to inform stakeholders in the accesisble housing market.

Specialist Disability Accommodation (SDA) Supply in Australia

SDA Supply in Australia Report 2019 to 2024

Jamie-Lee describes using many types of Assistive Technology to stay living independently. 

A Personal Take on Assistive Technology image

Jamie-Lee talks about using many types of Assistive Technology to stay living independently.

Article: A Personal Take on Assistive Technology (AT)

A Personal Take on Assistive Technology (AT)

Public Interest Advocacy Centre (PIAC) and The Housing Hub partner to offer valuable information on appealing NDIS decisions. Simplify the process with our accessible resources, empowering NDIS participants and supporters.

Public Interest Advocacy Centre Resources

Fact Sheet: Challenging NDIS decisions

Challenging NDIS Decisions

A woman pushing a young boy in a wheelchair as they cross the street, with another woman walking beside them.

Solving Problems in NDIS Housing - Understanding SDA and Sharing Support

Solving Problems in NDIS Housing

If you are a person with disability who wants to know what you can do if you disagree with a decision the NDIS has made, then this session is for you.

Webinar: Challenging NDIS Decisions

Barriers to Discharge - Discharge Planning for NDIS Participants

Barriers to Discharge

Jane Trengove blog - cover image

An article by Jane Trengove about accessing NDIS home modifications

Jane has her bathroom renovated to be made safer and accessible through NDIS home modifications.

NDIS Home Modifications Offer Jane A New Bathroom

Watch this video to learn about tenants’ rights and how they can be upheld in a shared living environment.

Video explainer - Tenants’ rights

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Report about Housing Delayed and Denied: NDIA Decision-Making on Specialist Disability Accommodation Funding Report

Introducing the latest Delayed and Denied report. This report updates the findings from previous reports by analysing and comparing new data and assessing the NDIA’s responses to systemic problems pertaining to NDIA decision making timeframes.

Housing Delayed and Denied: NDIA Decision-Making on Specialist Disability Accommodation Funding Report

Housing Delayed and Denied - Data Update