Video explainer - How do we build a positive culture?

Watch this video to learn about how important it is to build a positive culture around giving and receiving feedback.


Video time stamps

0:00 Introduction

1:51 What should a tenant do if something goes wrong in a property?

2:57 How do you think we can feel more comfortable in giving feedback?

3:45 What question do you think we should ask a provider to see if we have the same values?

4:23 What would you do if you were not getting along with one of your housemates?

4:54 What are the red flags for you when it comes to seeing if a provider is the right fit for you?

6:11 What is something you wish you had known about this type of housing before you got in the business?

6:38 What do you wish you had known about the support in the properties before you moved in?

6:56 Give me an example of when you have gone above and beyond for a tenant

8:41 Do you need support with your own NDIS housing journey?


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