FAQs

Find quick solutions to common issues and answers to frequently asked questions below.

I haven't received my login details.

I've forgotten my login email, how do I login?

My property photos won't upload to my listing.

How do I sign up to become a provider on the Housing Hub?

How do I keep better track of my listing enquiries, phone call clicks, and engagements on my listings?

How do I report an error on the website?

My listing won't publish, what do I do?

How many images should I upload in my listing?

Are there any resources to help me plan my next SDA development?

My organisation needs help creating quality listings, can you help?

Why aren't I seeing my listing enquiries come through?

For more tips on how to improve your listing please view our Marketing Guide:

For technical support on how to use the Housing Hub, please email support@housinghub.org.au

Update your listings

Are your listings up to date?

Log in now to add photos, a floor plan, or more details so Housing Seekers can easily find your property.

Browse Resources

Housing Seeker Profile

Creating a Housing Seeker Profile is a simple process which involves telling us what you are looking for and what is important to you.

Provider Marketing Guide

Provider Marketing Guide

We have created a guide to help you market your property for prospective tenants.

Living More Independently

Living More Independently

The Housing Hub has teamed up with Mable to create a three-part series about living more independently.

Find more resources