Specialist Services
Learn more about the Specialist Services team
Housing Hub provides specialist services to support people with disability, to access quality housing outcomes. Our team has expertise assisting people with disability across Australia who are living in the community and aged care, as well as people stuck in hospital.
We understand that finding the right home that meets a person’s unique needs and preferences can be challenging. That's why our Specialist Services are dedicated to guiding people with disability and their support teams through a wide range of housing, funding, and support options tailored to their home and living goals.
Our team operates nationally and independently of any Housing Providers to ensure individual goals can be met.
Specialist Services are only available to those aged 18 and above.
Phone:
Our Values
Housing Hub is committed to engaging directly with people with disability to understand their housing needs and preferences. Our specialist services uphold a rights-based approach that emphasises principles of choice, control and inclusion for people with disability. Our specialist services maintain independence, ensuring no benefit, tangible or otherwise, is received from housing and support providers.
The Specialist Services team:
- Place people with disability at the centre of everything we do
- Seek social change by being a leader in our sector by delivering sustainable and innovative services that provide people with disability choice over where and how they live
- Build confidence in the housing sector through collaboration, capacity building and tenancy solutions
- Deliver our work with an evidence-based approach.
Why use this service
We put participant preference first. We know that quality housing outcomes are achieved when participants' needs and preferences are front and centre to their housing journey.
We are the experts. The Housing Hub has been invested in quality housing for people with disability since its inception. With the introduction of the NDIS, our team has sought to be the subject matter experts and has led several initiatives that have aimed to educate the wider sector in relation to quality housing for people with disability. Our team has been at the forefront of NDIS housing options from the beginning and has expert knowledge of NDIS legislation. We know how to deliver quality reports that evidence eligibility so the person can get a goal aligned funding outcome.
Cost*
Based on the persons home and living goals, we will tailor an individualised service agreement that aligns with their needs. The costs below outline our funding structure based on the current NDIS price guide.
- Specialist Support Coordination - Level 3: $190.54/hr
- Support Coordination - Level 2: $100.14/ hr
- Individualised Living Options (ILO) - Design and Exploration: $100.14/hr
*Subject to change to be aligned with updated NDIS price guide
Meet the Team
Kaitlyn King
Specialist Services Manager
Alison Pettit
Specialist Services Lead
Alex Hatzipanagiotis
Home and Living Specialist
Jade Marshall
Home and Living Specialist
Jane Mariager
Home and Living Specialist
Karissa Janssen
Home and Living Specialist
Lexi Gao
Home and Living Specialist
Lydia Dockrill
Clinical Practice Advisor
Lynette Teo
Home and Living Specialist
Michele Allen
National Intake Coordinator
Sinead McKee
Home and Living Specialist
Susan Robinson
National Services Coordinator
Melissa Efstathiou
Aged Care to Home Services Lead (Parental Leave)
The Housing Hub Specialist Services Team is the winner of the Team Award at the 2023 Disability Staff Recognition Awards (Melbourne).
The team has been recognised as the most outstanding NDIS provider team that displays exceptional service to participants in the disability sector.
Contact us
Contact us on 1300 322 013 or specialists@housinghub.org.au today.