Home and Living Specialist Support Coordination

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Home and Living Specialist Support Coordination

About the service

The Housing Hub Home and Living Specialists are a national team of housing experts who provide support coordination with a key focus on quality housing outcomes for NDIS participants. Our specialists work collaboratively with the person and their existing team in a targeted and time limited capacity.  

The Housing Hub have partnered with a registered NDIS provider, Verbinding to deliver this specialised service.

What we do

The Housing Hub offers specialised and individualised approaches to NDIS home and living supports.  We acknowledge the specific skillset required to support the home and living journey and are experts at securing positive housing outcomes for our participants.

Our Home and Living Specialists can:

  • Support people to identify their housing goals and housing needs and preferences
  • Explore housing options that align with their housing goal
  • Coordinate and contribute to evidence required for submission to the NDIA in relation to home and living supports. This includes SDA, ILO, and SIL
  • Support with review or appeals required if an NDIS outcome does not align with the person's needs
  • Secondary Consultation - Review and provide feedback on existing home and living evidence to enhance the quality of evidence prior to submission to the NDIA 

Why use this service

We put participant preference first. We know that quality housing outcomes are achieved when participants' needs and preferences are front and centre to their housing journey. 

We are the experts. The Housing Hub has been invested in quality housing for people with disability since its inception.  With the introduction of the NDIS, our team has sought to be the subject matter experts and has led several initiatives that have aimed to educate the wider sector in relation to quality housing for people with disability. Our team has been at the forefront of NDIS housing options from the beginning and has expert knowledge of NDIS legislation. We know how to deliver quality reports that evidence eligibility so the person can get a goal aligned funding outcome.


Based on the persons home and living goals, we will tailor an individualised service agreement that aligns with their needs. The costs below outline our funding structure based on the current NDIS price guide. 

  • Specialist Support Coordination - Level 3: $190.54/hr
  • Support Coordination - Level 2: $100.14/ hr
  • Individualised Living Options (ILO) - Design and Exploration: $100.14/hr
  • Improved Living Arrangements: $70.87/hr

*Subject to change to be aligned with updated NDIS price guide

Enquire or Refer Today

Kelly Chait

Support Coordination Lead

Kelly Chait is the Support Coordination Lead at the Housing Hub. Kelly leads the Support Coordination Team to support people with disability who are seeking support to explore housing options and along their housing journey. Kelly is an Occupational Therapist who specialised in spinal rehabilitation, working more than 10 years within the health sector in both NSW and Victoria. Kelly also has a Masters degree in Health Management. Kelly joined the organisation in 2019 and has had significant experience in the NDIS and Specialist Disability Accommodation (SDA).

Jesse Camilleri

Support Coordinator

Jesse is a Support Coordinator in the Housing Hub team. Jesse has a background in Psychology and also has experience as an ABA therapist supporting children with Autism. Jesse holds a Bachelor of Psychological Science (Honours) from La Trobe University. Jesse has significant knowledge in NDIS housing, having previously worked on the Housing Hub’s NDIS Housing Advice Line. Jesse is a compassionate and knowledgeable support coordinator. Jesse is based in Victoria.

Meryn Shaw

Support Coordinator

Meryn is a support coordinator at the Housing Hub. Meryn has experience working with young people, specifically with First Nations youth. During this time, she coordinated and worked as part of teams to provide residential care, educational programs and recreational activities to young people, in particular for those experiencing challenges in their lives. Meryn is currently studying a Bachelor of Occupational Therapy. Meryn is based in Victoria.

Georgia Inglis

Support Coordinator

Georgia is a Support Coordinator at the Housing Hub. She has a Bachelor’s in Health Science, a Master’s in Gender Studies and is currently completing her PhD in Occupational Therapy. Georgia has lived with a spinal injury for the past 18 years and plays wheelchair basketball for Australia, competing in the Commonwealth Games in 2022. Georgia is based in Western Australia.

Nathan McDonald

Support Coordinator

Nathan McDonald is a Support Coordinator working within Housing Hub’s Specialised Support Coordination service. Nathan has extensive experience in case management, having worked predominately within the Justice and Disability sectors. He has a broad knowledge of NDIS and mainstream supports and is always working towards helping participants achieve their goals. Nathan is based in New South Wales.

Kelly Harrison

Support Coordinator

Kelly Harrison is a Support Coordinator in the Housing Hub team at the Summer Foundation. Kelly provides Support Coordination to people with disability who are seeking support to explore housing options along their housing journey. Kelly has extensive experience in Social Services sector including working with National Disability Insurance Agency in the implementation team, coordination and management of supported Independent Living provider services and consulting with providers to manage compliance. Kelly joined the Housing Hub team in 2022 and has had significant experience in the NDIS and Disability Accommodation area.

Contact us

Contact us on 1300 61 64 63 or supportcoordination@housinghub.org.au today.

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