The tenancy matching service is also working with SDA providers who want to build for demand. This means, the SDA provider would like to have a proposed tenant before developing the SDA home.
Our team at the Housing Hub has been working across the country to find SDA eligible participants and to encourage them to build a profile on the Housing Hub. These profiles capture information about where the person wants to live, how many people they’d like to live with (including if that is family or the person wants to find another person to live with), when they’d like to move and what SDA design category they need. We have invested our resources in finding SDA eligible participants so that we can approach SDA providers who will build for demand resulting in great outcomes for people with disability.
The activity undertaken as part of the TMS is shown below.
STAGE 1 | Commencement | 1 months
Project commencement meeting held
The SDA provider provides us with detailed information about the potential properties
The SDA provider provides us with marketing materials to use for the TMS engagement
Develop and agree tenant selection criteria for each vacancy
Internal meeting to brief project team members
Project plan developed
Targeted local engagement plan developed (where required only)
Project collateral produced (application form and consent form)
STAGE 2 | Review of applications, meetings and report writing | 3 months
Face-to-face (or via teleconference during COVID-19 restrictions) meetings to assess applicant likelihood of SDA funding
SDA evidence reviewed and mentoring provided (our team mentors the existing team of supporters for the participant)
Development and provision of summary reports for the SDA provider to review
Administrative oversight and coordination of documentation
Continued monitoring of existing and new applications
Support to the SDA provider from our team to undertake decision making and making offers to tenants
STAGE 3 | Community engagement (if required)
This stage may be required if someone withdraws their application
Contact with each appropriate person on our database
Active community engagement commences including focus on target groups e.g. hospitals and support coordination groups (if required)
Enquiry response management and information handling (for waitlist applications)
Target key referral points
Video call assistance to support application submission
STAGE 4 | Handover | Between 4 - 6 months
Applicants told of outcome
Project completion meeting booked
Handover documentation provided
In our build for demand tenancy matching service, it is the responsibility of the SDA provider to ensure a strong relationship exists after we handover, that is, to keep in regular contact with the participant throughout the build process. This relationship management from the SDA provider is critical to retaining tenants.
If you would like to build SDA homes for demand, we’d love to hear from you.
Some general information about our pricing:
Our TMS service fee starts at $12,000 + GST per tenant
This amount can vary if the vacancy is part of shared living SDA and we facilitate the process of proposed tenants selecting each other
Our proposal will include our terms of business
People with disability are at the centre of everything we do
We seek social change by leading in our sector to build sustainable and innovative products that give people with disability choice over where and how they live
We build confidence of the housing sector through collaboration, capacity building and tenancy solutions
Our work is aligned to Summer Foundation’s evidence based approach