Operations Lead

The Summer Foundation’s aim is to resolve the issue of younger people living in Nursing Homes. Our Mission is to create, lead and demonstrate long-term sustainable change that stops young people from being forced to live in nursing homes because there is nowhere else for them.

The Housing Hub Team - a group of dynamic, passionate and like minded people - was created to assist people with disability to see the possibilities for a home for themself, have options to choose from and find the home that is right for them. Three years down the track we have supported so many people living with disability to exercise their choice and control and our team is continuously changing and improving to keep up with the ever changing needs!

Due to ongoing organisational structure iterations, we are now searching for an Operations Guru who can utilise their experience and skills to help drive the Operations Team of the Housing Hub to provide excellent and timely service to the whole team.

Reporting to the Business Manager, this will be an extremely busy 3 days a week role (Wed, Thurs, Frid).  We are a 50 strong team, who work quickly and efficiently and we are always looking for business improvement. 

Your key responsibilities and tasks will include:

  • Implementation of Strategic Initiatives
  • Writing Reports for Executive, managing agendas and minutes
  • Management of Risk, Business Continuity
  • Team Mentoring and Development
  • Database Improvements (Salesforce)
  • Collaborating across Housing Hub Team to initiate efficiencies
  • Contract Reviews - Suppliers, Clients, Contractors
  • Develop KPIs for the team and report back on these regularly
  • Participate in the Ops Management Team Meetings

What you must have in your CV:

  • Leadership of an Operations Team
  • Drafting reports for executive teams and Boards
  • Project Management of initiatives, improvements, one off events
  • Collaboration across Teams
  • Attending Meetings with other Leaders
  • Taking Notes/Minutes - acting on minutes
  • Business/Commerce Degree or similar experience
  • Experience in implementing, monitoring and adjusting a risk framework
  • Hands on experience in multiple databases and be considered an SME
  • Knowledge of data analysis
  • At least five years in Operational, Inward Facing roles with experience mentoring and developing teams with a focus on coaching and developing
  • Advanced knowledge of Microsoft Office Suite and Google Drive
  • Excellent verbal, written and presentation skills

As an integral part of the Housing Hub Operations team, you will  have oversight of some projects, attend various (not too many) meetings with other business units and be able to make considered but quick decisions regularly.

This is a "get stuff done" role - hands on operational and is an incredibly exciting opportunity for the right candidate who can bring their organisational excellence to our team.  The ability to be organised, manage multiple stakeholders and communications at once and work at a high energy level is important. If you want to work in the disability sector but at a commercial sector pace - and get the opportunity to make a difference to the lives of many people with disability - then this is the place for you. This is challenging and highly rewarding, knowing that you are making a difference ensures job satisfaction.

We offer salary packaging, above award wages and great flexibility. This is a part time three days a week (Wed, Thurs, Frid) role. We encourage the best of the best to apply to join this team and make a difference.

How to apply

  • Please click the blue 'Apply now' button below to be re-directed to our recruitment system where you will be asked to upload your application to the key selection criteria questions. Stay tuned for your notifications by email and SMS
  • Applicants are required to have Australian Work Rights
  • Applications will be considered as they come in
  • To view the full Position Description click here


Apply Now


If you require any further information or assistance applying for the role please contact us on 03 9894 7006 or email recruitment@summerfoundation.org.au

Please note, applications can be submitted online, over the phone, video call or any other method that suits you. 

Back to Work with us


The Housing Hub is an equal opportunity employer, we know that strength comes with diversity and encourages applicants from a diverse range of backgrounds to apply. We don’t discriminate on the basis of age, race, religion, sexual orientation, gender identity or disability.


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